FAQ 6tdms — Complete Answers for Malaysia Players

The minimum deposit at 6tdms is RM20 for all available payment methods. This applies whether you use Touch 'n Go eWallet, DuitNow, FPX online banking, ShopeePay or cryptocurrency such as USDT, BTC or ETH. There is no different minimum deposit by method — the requirement is the same across the board to keep things simple for Malaysian players.

6tdms supports a range of popular local payment methods in Malaysia: Touch 'n Go eWallet, DuitNow, FPX Online Banking (including all major Malaysian banks), ShopeePay and cryptocurrency namely USDT, BTC and ETH. You can choose whichever method suits you best without worrying about different minimum limits.

In most cases, deposits are credited within a few minutes. However, if your balance has not been updated after that time, please contact the 6tdms support team via 24/7 live chat and include your transaction reference number and the exact time the transaction was made. Our team will check the payment status and resolve it promptly.

Log in to your 6tdms account, go to the Deposit section and select FPX Online Banking. Enter the amount you wish to deposit (minimum RM20), then choose your bank from the list provided. You will be redirected to your bank's portal to confirm the payment. Once done, the balance will be credited automatically to your 6tdms account.

Yes, the Touch 'n Go eWallet deposit system at 6tdms operates at all times — 24 hours a day, 7 days a week including weekends and public holidays. You just need to make sure your Touch 'n Go eWallet balance is sufficient and that the verification is completed correctly using the TNG app on your mobile phone.

Generally, online slot games, live casino (including baccarat, roulette and sic bo), Dragon Tiger and sports betting available at 6tdms can be used to meet the wagering requirement. Certain games may contribute at different rates — please check the bonus terms when claiming any offer, or contact 6tdms support for further clarification.

The 6tdms welcome bonus is 100% up to RM1,000 on your first deposit, with a wagering requirement of 10 times the bonus amount received. For example: deposit RM100 → bonus RM100 → balance RM200 → total to wager is RM100 × 10 = RM1,000. Or if you deposit RM2,200 → bonus RM1,000 → balance RM3,200 → wagering requirement RM1,000 × 10 = RM10,000. Only the bonus amount is counted towards the wagering requirement — not the deposit amount.

Yes, bonuses at 6tdms generally have a set validity period. Once a bonus is credited to your account, the wagering requirement must be completed within the period stated in the offer's terms. Unused bonuses or wagering requirements not completed within that period will expire and will be automatically deducted from your account balance.

No, the 6tdms welcome bonus can only be claimed once per player. It is designed specifically for a new member's first deposit. One player, one account, one bonus — this also means each player may only register one active account at 6tdms. Attempting to register multiple accounts to claim the bonus again is a violation of the terms of service.

There are a few possible reasons: the bonus may need to be selected manually during the deposit process, or you may have previously claimed a similar offer. Make sure you read the offer terms before making a deposit. If you are sure you meet the requirements but the bonus has not been credited, contact 6tdms support via live chat with your deposit details for further investigation.

The minimum withdrawal amount at 6tdms is RM50 for all payment methods — including Touch 'n Go eWallet, DuitNow, FPX Online Banking, ShopeePay and cryptocurrency. This means you need to ensure your withdrawable balance is at least RM50 before submitting a withdrawal request.

A "pending" status means your request is currently being reviewed. This typically takes 5 to 30 minutes. If it exceeds that timeframe, identity verification or an account review may be required. Contact 6tdms support via live chat with your withdrawal request number and we will help confirm the status right away.

Yes, 6tdms processes withdrawals around the clock — including Saturdays, Sundays and Malaysian public holidays. Our withdrawal system operates 24/7 without interruption. However, for certain methods such as FPX Online Banking, processing times may depend on the respective bank's policy on public holidays. E-wallet and cryptocurrency methods are generally faster in such situations.

Once a withdrawal request at 6tdms is approved, funds typically arrive within 5 to 30 minutes. This applies to all methods including Touch 'n Go eWallet, DuitNow, ShopeePay and cryptocurrency. If the funds have not arrived after 30 minutes, please check the transaction status in your e-wallet or banking app and contact 6tdms support if needed.

6tdms does not charge any processing fee on withdrawals from the platform's side. However, your payment provider or bank may apply their own charges depending on their policy — this is outside 6tdms's control. To ensure you receive the full amount, check with your bank or e-wallet provider before submitting a withdrawal request.

Every 6tdms VIP member receives weekly cashback based on their VIP tier. Cashback is calculated from gaming activity during the relevant week and credited to your account each week. Higher VIP tiers give a higher cashback percentage — from 0.2% for Bronze to 0.8% for Platinum. Cashback received can be used to continue playing.

The 6tdms VIP programme consists of four tiers:

🥉 Bronze — weekly cashback up to 0.2%
🥈 Silver — weekly cashback up to 0.4%
🥇 Gold — weekly cashback up to 0.6%
💎 Platinum — weekly cashback up to 0.8%

Each tier also comes with additional benefits such as priority customer service and exclusive offers.

Besides weekly cashback, 6tdms VIP members enjoy various privileges depending on their tier. These include access to exclusive offers not available to regular members, priority customer service via live chat with faster response times, and the opportunity to join special promotions during events such as the AFF Cup, Asian Cup and Malaysia Super League. These benefits grow with each VIP tier upgrade.

VIP tier upgrades at 6tdms happen automatically based on your gaming activity over time. The more regularly and consistently you play across all game categories — slots, live casino, sports betting and others — the sooner you become eligible for an upgrade. There are no rigid fixed requirements, as our system is designed to recognise player loyalty naturally.

No separate registration is needed. Every registered 6tdms member automatically joins the VIP programme starting at the Bronze tier. You do not need to fill in any special form or ask us to enrol you in the programme. Simply stay active in your gameplay and our system will automatically verify your eligibility for a tier upgrade.

Weekly VIP cashback at 6tdms is typically credited at the start of the following week, based on your gaming activity from the previous week. If you do not receive the cashback you are entitled to within the expected period, please contact 6tdms support via live chat or email at [email protected] for a review. Our team is available 24/7.